Hi,
Hopefully this is the right place (first time here), but I'm having a problem with a notebook. Specifically, a HP Envy17 / 17-2002tx.
It is giving the double-flash caps lock indicating bios failure. The instructions on the HP support web site do not execute properly on any other Windows machine I have access to. The recovery tool (indicated on the page here - https://www.bios-mods.com/bios-recovery/ ) doesn't give me a filename (or perhaps I'm not understanding where to find it).
I've tried leaving the default HP supplied name, tried bios.bin, etc - no luck. The computer reads the USB stick, but doesn't go further nor beep.
The official bios I'm trying to recover can be downloaded from HP here; http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59847.exe ( if that link doesn't work, here: https://support.hp.com/us-en/drivers/sel...el/5071116 )
Any help would be massively appreciated. It was a fairly expensive laptop ~_~;
As far as I know, the laptop is in otherwise good shape. I'm aware my first post is 'omghelpmeplz', sorry about that D:
- Seda
Hopefully this is the right place (first time here), but I'm having a problem with a notebook. Specifically, a HP Envy17 / 17-2002tx.
It is giving the double-flash caps lock indicating bios failure. The instructions on the HP support web site do not execute properly on any other Windows machine I have access to. The recovery tool (indicated on the page here - https://www.bios-mods.com/bios-recovery/ ) doesn't give me a filename (or perhaps I'm not understanding where to find it).
I've tried leaving the default HP supplied name, tried bios.bin, etc - no luck. The computer reads the USB stick, but doesn't go further nor beep.
The official bios I'm trying to recover can be downloaded from HP here; http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59847.exe ( if that link doesn't work, here: https://support.hp.com/us-en/drivers/sel...el/5071116 )
Any help would be massively appreciated. It was a fairly expensive laptop ~_~;
As far as I know, the laptop is in otherwise good shape. I'm aware my first post is 'omghelpmeplz', sorry about that D:
- Seda